HELLO, I'M
Harris Ness.
Management Information Systems Major & Computer Science Minor.
Harris Ness
Working towards a BS in Management Information Systems & Computer Science minor.
San Diego, California
(954)-292-0991
About
Harris is an experienced entrepreneur with a demonstrated history of working in the apparel and fashion industry. Skilled in Microsoft Office, Mac, Windows, Management, and Adobe Photoshop. Strong business development professional working towards a Bachelor's degree focused in Management Information Systems, General from San Diego State University.
Education
2018 – Present
San Diego State University – San Diego, CA
Management Information Systems & Minor in Computer Science
2021 – Present
San Diego State University – San Diego, CA
2022 Cohort
San Diego State University – San Diego, CA
Lavin Entrepreneurship Program
Experience
Applecare College Advisor – Apple Inc.
May 2019 – Present
• Learn new product features within macOS, iOS, iPadOS, watchOS devices to assist customers
• Tailor my communication style to individual customer needs to ensure satisfaction
• Identify the root cause of customers’ calls, determining and communicating technical solutions
• Multitask across various applications while isolating and resolving a variety of complex issues
• Streamlined Applecare price retrieval by creating a centralized price sheet that improves other advisors daily workflow
• Successfully assisted more than 3000 customers nationwide to date
Area Manager Intern – Amazon
May 2021 – July 2021
• Improved the safety conditions at the DSD3 delivery station by increasing participation 15% in a steel toe safety program provided by Amazon
• Increased engagement with Amazon associates to improve how safety is perceived at DSD3
• Redesigned all promotional material for Amazon's steel toe program in order to improve participation and engagement
Web Designer – San Diego State University
August 2018 – January 2019
Leadership
President – AITP (Association of Information Technology Professionals)
October 2019 – Present
• Connect and communicate with guest speakers and planning workshops for biweekly meetings
• Manage officers by implementing and utilizing slack to efficiently communicate and run the organization
• Increased active membership by introducing Groupme to the organization and its members
• Designed multiple flyers showcasing weekly meetings and speakers for social media
Vice President – Entrepreneur Society
May 2020 – Present
• Communicate with fellow officers to complete various tasks for the organization
• Organized cross-organization meeting between AITP and Entrepreneur Society
Graphic Designer – Cannaclub SDSU
March 2021 – Present
• Creative direction for the SDSU Cannaclub chapter
• Designed multiple flyers showcasing internships for social media
• Designed T-Shirts for club members
• Created and designed multiple web pages for the sdsu.edu website
• Helped in the migration of San Diego State University's website to the OU Campus platform
• Communicated with multiple individuals to accomplish website goals
• Implemented site redesign by managing content transfer and style application
Sales Associate – UPS
July 2016 – July 2018
• Packed and shipped hundreds of boxes in various sizes to be sent around the world
• Communicated with customers on a daily basis to identify and assist with their needs
• Designed posters in Photoshop to be printed for shopping center advertisements
Skills
Adobe (Premiere Pro, Illustrator, Photoshop, Lightroom, XD CC)
Microsoft (Windows OS, Word, Excel, Powerpoint)
macOS | iOS | watchOS | iPadOS
Logic Pro X | Keynote | Pages | Numbers | Automator
SQL | Python | HTML | C++ | Java | JavaScript | CSS | Eclipse
Apparel Work
Limeberry Drive
June 2020 – Present
• Designed graphics to be printed on garments
• Built e-commerce store
• Built, screened, coated, and printed with custom screenprinting equipment
• Filmed and edited multiple promotional videos
• Organized multiple photoshoots
• Ran successful marketing campaign involving advertisement through multiple social media applications
• Successfully released the first collection of clothes titled "10831"
• Managed shipping logistics and execution
Videos
• Built the e-commerce store for Equipt Color
• Filmed and edited multiple promotional videos
• Organized multiple photoshoots
• Managed shipping logistics and execution